- Introduction
Vitalcookturner is a brand of Captallure Kitchenware, a company registered in the Netherlands. We respect your privacy and are committed to processing your personal information responsibly in accordance with applicable Dutch and European data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, and manage your personal information when you visit our website, place an order, or contact our customer service team.
- Data Controller Information
The data controller responsible for processing your personal information is:
Company Name: Captallure Kitchenware
Brand Name: Vitalcookturner
Registered Address: Parijslaan 2, 5627TR Eindhoven
Email: spatula@vitalcookturner.com
Phone: +636100065
Website: www.vitalcookturner.com
- Information We Collect
When you use our website, we may collect personal information from you, including:
Name and contact details
Billing and delivery information
Order details
Your communications when you contact us
Information necessary to process purchases and provide customer support
We may also collect certain technical information related to website use, such as browser information, device information, and website interaction data (where applicable).
- How We Use Personal Information
We process personal information for the following purposes:
Processing and managing customer orders
Providing customer support and responding to inquiries
Communicating important information about purchases
Maintaining accurate business records
Improving website functionality and customer experience
Fulfilling legal and regulatory obligations
We process personal information only where there is a valid legal basis as provided by applicable data protection regulations.
- Payment Information Processing
Payments made through Vitalcookturner are processed by Stripe (an accredited payment service provider).
Stripe processes payment-related information in accordance with its own privacy policy and applicable payment regulations. Captallure Kitchenware does not store complete payment card details in its own systems.
For more information on how Stripe processes personal information, customers can view Stripe’s privacy document directly on Stripe’s official website.
- Data Retention
Captallure Kitchenware retains personal information only for the time necessary to fulfill the purposes described in this privacy policy.
Customer order records, transaction-related information, and business records may be retained for the appropriate period as required by applicable Dutch accounting, tax, and legal obligations. In the Netherlands, certain business management records are typically retained for up to seven years as required by law. Other personal information, including customer inquiries and communication records, will only be retained for the period necessary to process relevant requests and maintain appropriate business records.
When personal information is no longer needed, we will process it in accordance with applicable data protection requirements.
- Sharing of Personal Information
We will only share personal information when necessary for legitimate business purposes, including:
Payment processing through Stripe
Service providers supporting website operations
Shipping and order-related services
Disclosure of information to legal or regulatory bodies as required by applicable law
We will not sell personal information to third parties.
- Cookies
Vitalcookturner uses cookies and similar technologies to support website functionality, understand website usage, and improve the browsing experience.
Visitors can manage their cookie preferences through their browser settings. Where required by applicable regulations, we will provide relevant cookie consent options.
- Your Data Protection Rights
Under applicable European data protection laws, you may have the following rights related to your personal information, including:
The right to request access to your personal information
The right to request correction of inaccurate information
The right to request deletion where applicable
The right to request restriction of processing in specific circumstances
The right to object to certain types of processing
To exercise these rights, please contact us using the contact details provided below.
- Data Security
Captallure Kitchenware takes appropriate organizational and administrative measures to manage personal information responsibly and mitigate the risks associated with unauthorized access or misuse.
- Changes to this Privacy Policy
We may update this Privacy Policy as necessary to reflect changes in our business practices or applicable legal requirements.
Any updates will be posted on this page with the revised effective date.
- Contact Us
If you have any questions about this Privacy Policy or the processing of your personal information, please contact:
Email: spatula@vitalcookturner.com
Website: www.vitalcookturner.com